How can I purchase a ticket for the Red Bull Air Race in Wiener Neustadt?
Generally, tickets can be purchased online at www.oeticket.com and www.redbullairrace.com. Please select Wiener Neustadt and click on the "Buy tickets" button. You will be taken directly to the appropriate web shop where you can purchase your tickets and find more information about the various ticket options available.
There is a limited number of grandstand seats and a large area with standing room. Whether seated or standing, everyone will have a great view of the racetrack.
How much does a ticket for the Red Bull Air Race cost?
Ticket prices and ticket categories vary depending on when you purchase your ticket. Early Bird Tickets at reduced prices will be available until 30 June, while stocks last. You can find an overview of the various categories at www.oeticket.com.
Is there a reduced price for children?
Children under five years of age have free entry, as long as they are accompanied by an adult and sit on the adult's knee. There are price reductions for children between the ages of six and 13.
How do I get my tickets?
How you receive your tickets depends on the delivery method you have selected when booking. The majority of tickets are purchased online and are therefore mainly sent via email as Print @ Home tickets. However, you can also have tickets delivered by post or collect them from one of our ticket partners directly, such as newsagents or banks. Please inquire directly with the respective ticket partner in this case.
Ticketing will also be available at the Ticket Office on site, on Saturday 15 September from 0800 to 1900 and on Sunday 16 September from 0800 to 1700.
Do I have to print my Print @ Home tickets?
Please print a copy of your Print @ Home tickets and bring the print out with you to the event. The printed field with the barcode on the ticket must be clearly visible, as electronic access control is used at the venue. This is how we can guarantee that the scanner is able to read the code on the ticket, granting you access to the venue.
Can disabled people attend the event?
For questions relating to wheelchair spaces and seating for disabled people, please inquire with oeticket.com (CTS Eventim Austria GmbH) at 01-96096 or by email to email@example.com. A disabled parking area is available for disabled guests. There are viewing platforms at the venue for people with disabilities. Access is only available to people with disabilities with an appropriate admission ticket plus an accompanying person. The venue is an outdoor grassy area on solid ground. Without assistance from others, mobility in a wheelchair is only possible to a limited extent. Security officers and emergency services are located throughout the festival venue. It is possible to obtain immediate help from these at any time.
Can tickets be returned?
By accepting the General Terms and Conditions the ticket holder acknowledges that after purchasing the ticket there is no right of cancellation or refund. Therefore, tickets for the event cannot be exchanged or returned. The same applies if the date or location of the event has to be changed for any reason. In this case, the same ticket allows the holder to attend the event on a different date or at an alternative location.
What happens if the event is cancelled?
We recommend that our guests bring waterproof clothing and appropriate footwear. Small umbrellas may be used at the venue. If the event is cancelled, notice of the cancellation may only be given at the announced starting time and is only valid if declared by the organisation management on site. The organisation management reserves the right to wait an appropriate length of time corresponding to the weather forecast when the event is officially started or cancelled.
In the unlikely event the race is cancelled or abandoned, all details and procedures will be communicated via the Red Bull Air Race channels, websites and the large screens on-site. In case of doubt, please visit www.redbullairrace.com. If the entire programme is cancelled on the day of the race due to poor weather conditions, visitors will be refunded the full price of their respective ticket (excluding Sky Lounge and Aviator Club). If the race is started and the programme is cancelled during the race due to poor weather conditions, the race is considered as carried out. Should there be any changes, Red Bull Air Race and the Local Committee will determine the refund policy and provide information on all Red Bull Air Race channels, websites and the large screens on-site. The refund policy for Sky Lounge and Aviator Club ticket holders will be determined at the event. Poor weather conditions, such as rain, do not automatically mean the race will be cancelled. It is possible for racing aircraft to fly in the rain. Therefore, please bring suitable clothing. All refund policies are based on the announced event programme.
Please note that the event will be held in an airfield with a grassy area without pavement. We therefore recommend that you wear appropriate footwear (flat shoes, trainers or hiking boots, etc.). We recommend that our guests bring waterproof clothing.
What can I bring with me to the venue?
The following items are permitted:
• Baby food
• Personal medication
• Small umbrellas
• Picnic blankets and cushions
• Cigarette lighters
• Walking aids
The following items are not permitted at the event venue during the Red Bull Air Race Event:
• Any liquid in any kind of container or packaging (drinking water will be available at the event area, marked on the venue map).
• All food items, either hot or cold, in any kind of packaging
• Travelling bags, large backpacks and other large pieces of luggage
• All illegal drugs or substances
• Weapons of any kind, as well as items that can be used as weapons
• Any kind of knife, thrust weapon, jackknife, etc.
• Any kind of firearm, catapult, etc.
• Gas spray cans, caustic, flammable, colouring substances or vessels containing substances that impair health or are highly flammable – exception: commercially available pocket lighters
• Any kind of explosives, fireworks, firecrackers, smoke bombs, smoke powder, flares, pyrotechnics, etc.
• Furniture, tents, camping equipment
• Any kind of chairs, stools or seats, etc.
• Any kind of tables or benches
• Any kind of barbecue or barbecuing devices
• Parasols, sunshades, etc.
• Noisemakers, horns, etc.
• Laser pointers, flashlights, etc.
• Remote control toys such as cars, aeroplanes, helicopters, etc.
• Drones as well as other flying objects such as balloons, sky lanterns, etc.
• Large flags, poles, large banners, placards, etc.
• Selling or disseminating racist, xenophobic, extreme right-wing or political propaganda material as well as similar slogans
• Any promotional, commercial, political or religious items, including banners, signs, symbols and leaflets
• Bicycles can be parked at the entrances without liability to the organiser
• Scooters, skateboards
• Pets are not permitted
• For safety and environmental reasons it is strictly prohibited to embed objects in the ground, pitch up tents or install sunshades in any form.
Are cameras allowed at the venue?
Cameras are allowed at the venue; however, these must be for personal use only. Professional or media photography must be registered with the Red Bull Air Race communications department: firstname.lastname@example.org.
Film- and photo rights
Please be aware that by entering the event are, you consent to your voice, name, and/or likeness being recorded and used, without compensation, in photographs and/or audiovisual productions for use in any and all media, for any purpose (be it commercial, promotional or otherwise), whether now known or hereafter devised, in perpetuity and you release Red Bull Air Race (or production partner), its affiliates, assignees and licensees from any liability whatsoever of any nature. If you do not agree to the foregoing, please do not enter the event area.
Is there parking at the venue?
We offer paid parking directly at the venue, which can be booked online at oeticket.com. There may be a limited number of parking tickets available at the venue. Information can be found on the website and on guidance systems. If you plan to arrive by car, you can secure your parking space at the Red Bull Air Race venue now.
For safety and environmental reasons it is strictly prohibited to embed objects in the ground. Camping, pitching tents, installing sunshades and loitering are prohibited.
What kind of foods can be purchased at the venue?
There are various catering stations, as well as an event tent at the venue. Toilets can be found across the entire venue. We ask you to use the appropriate bins and rubbish islands for disposing of your waste.
Is there a special dress code for Aviator Club guests?
A "smart casual" dress code applies for those attending watching the race from the AviatorClub.
What time does the event begin at?
The venue is open on Saturday and Sunday from 1000 to 1900.
Parking is open on both days from 0800.
The AviatorClub is open on both days from 0900 to 1900.
How do I get to the venue?
By public transport
The venue can best be reached by train or shuttle bus. Shuttle buses frequently run directly to the main entrance from Wiener Neustadt main station (= Entrance "Mitte"). The event ticket can be used as a valid ticket for travel to and from the event venue through the WNSKS (Wiener Neustadt Public Services and Communal Service) public transport system.
A cost applies for using the parking area at the event venue. A parking ticket costs €5 per car per day. Please book your parking ticket in advance at oeticket.com. Please follow the signs on the motorway and follow the instructions from the security officers.
There is a special parking area for AviatorClub guests. One AviatorClub-ticket serves as a parking ticket at the AviatorClub parking area. It must be shown upon request at all times. The entrance to the car park is signposted separately as "P Aviator Club".
My question is not answered above, what should I do?
If your question is not answered in the above mentioned points, please contact our customer service: Tel. 01/524 51 44
The house rules set out by the organiser shall apply for the entire event and throughout the entire venue.